Privacy Policy

Effective Date: 3/11/26

Sensory Play (“App,” “we,” “our,” or “us”) is owned and operated by Dr. Shelley Margow (“Company”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Sensory Play mobile application and related services.

By accessing or using the App, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Personal Information You Provide

• Name

• Email address

• Phone number (if provided)

• Billing information (processed via secure third-party payment processors)

• Account login credentials

• Any information you submit through support forms

B. Usage Data

• App activity

• Session duration

• Features accessed

• Device type

• Operating system

• IP address (for security and analytics)

C. Payment Information

All payments are processed through secure third-party providers (e.g., Stripe, Apple In-App Purchase, Google Play Billing). We do not store full credit card numbers.

2. CHILDREN’S PRIVACY (COPPA COMPLIANCE)

Sensory Play is designed for use by parents, caregivers, and educators. The App is not intended for direct use by children under 13 without parental supervision.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information without parental consent, please contact us at:
[email protected]

We will promptly delete such information.

3. HOW WE USE YOUR INFORMATION

We use collected information to:

• Provide access to the App and its features

• Deliver educational content

• Process subscriptions and payments

• Respond to support inquiries

• Improve app functionality

• Monitor performance and analytics

• Ensure platform security

We do not sell your personal data.

4. SHARING OF INFORMATION

We may share information with:

• Secure payment processors

• Cloud hosting providers

• App analytics providers

• Legal authorities if required by law

We only share information necessary to operate the App.

5. DATA SECURITY

We implement commercially reasonable safeguards including:

• Encrypted data transmission (SSL)

• Secure hosting

• Restricted account access

• Platform-level protections through GoHighLevel infrastructure

However, no digital transmission is 100% secure. Use the App at your own risk.

6. DATA RETENTION

We retain personal information for as long as necessary to:

• Maintain your account

• Fulfill legal obligations

• Resolve disputes

• Enforce agreements

You may request deletion of your account at any time.

7. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access your data

• Request correction

• Request deletion

• Withdraw consent

• Opt out of marketing emails

To exercise these rights, contact:
[email protected]

8. THIRD-PARTY SERVICES

The App may integrate with third-party services (e.g., Apple, Google, Stripe). These services have independent privacy policies.

We are not responsible for third-party data practices.

9. INTERNATIONAL USERS

If you access the App outside the United States, you acknowledge your data may be transferred and processed in the U.S.

10. MEDICAL DISCLAIMER (PRIVACY CONTEXT)

Sensory Play is an educational platform. We do not collect medical records, provide diagnoses, or offer medical treatment.

Any health-related information shared voluntarily is done at your own discretion.

11. POLICY UPDATES

We may update this Privacy Policy at any time. Continued use of the App constitutes acceptance of changes.

12. CONTACT

For privacy-related questions:

Sensory Play
Attn: Privacy Officer
Email: [email protected]
Website: https://sensoryplayapp.com

SUPPLEMENTAL PRIVACY & LEGAL PROTECTION ADDENDUM

This Addendum supplements the Sensory Play Privacy Policy and forms an integral part of the Privacy Policy. In the event of any conflict, this Addendum shall control to the fullest extent permitted by law.

13. NO FIDUCIARY RELATIONSHIP

Nothing in this Privacy Policy creates a fiduciary, confidential, therapist-client, doctor-patient, or special relationship between you and Sensory Play or Dr. Shelley Margow.

Your use of the App is voluntary, and you remain solely responsible for the information you choose to share.

14. ENHANCED MEDICAL & HEALTH DATA DISCLAIMER

Sensory Play is an educational platform and not a healthcare provider.

We do not:

• Diagnose medical conditions

• Provide therapy or treatment

• Collect medical records intentionally

• Store Protected Health Information (PHI) under HIPAA

If you voluntarily submit health-related information through support forms or communications, you acknowledge:

• Such submissions are at your discretion

• The App is not a secure medical portal

• Information may not be subject to HIPAA protections

Users are advised not to upload sensitive medical documentation through the App.

15. DATA BREACH LIMITATION OF LIABILITY

While we implement commercially reasonable security safeguards, no electronic system is completely secure.

To the fullest extent permitted by law:

Sensory Play and Dr. Shelley Margow shall not be liable for:

• Unauthorized access

• Data breaches

• Interception of transmissions

• Loss of data

• Security incidents beyond our reasonable control

You acknowledge that transmission of data over the internet carries inherent risk.

16. NO GUARANTEE OF PLATFORM AVAILABILITY

We do not guarantee uninterrupted access to the App.

Access may be suspended or interrupted due to:

• Maintenance

• Platform provider outages

• Hosting disruptions

• Technical failures

• Security incidents

We are not liable for temporary service disruptions.

17. DO NOT TRACK SIGNALS

Some browsers transmit “Do Not Track” signals. Sensory Play does not currently respond to Do Not Track signals due to the lack of a consistent industry standard.

18. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you may have the right to:

• Request disclosure of personal information collected

• Request deletion of personal information

• Request information about categories of data collected

• Non-discrimination for exercising privacy rights

To submit a verifiable request, contact:
[email protected]

We will verify identity before processing requests.

We do not sell personal information as defined under CCPA.

19. INTERNATIONAL DATA TRANSFERS & CONSENT

If you access the App from outside the United States, you consent to:

• Transfer of personal information to the United States

• Processing under U.S. laws

• Storage on servers located in the U.S. or other jurisdictions

You understand that data protection standards may differ from your local laws.

20. AGGREGATED & DE-IDENTIFIED DATA

We reserve the right to use anonymized, aggregated, and de-identified data for:

• Research

• Platform improvement

• Statistical analysis

• Educational refinement

Such data will not identify individual users.

21. LIMITATION OF PRIVACY LIABILITY

To the maximum extent permitted by law:

Our total liability arising out of or related to this Privacy Policy shall not exceed the total amount paid by you to access the App within the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow limitations of liability; in such cases liability shall be limited to the minimum extent permitted by law.

22. INDEMNIFICATION (PRIVACY CONTEXT)

You agree to indemnify and hold harmless Sensory Play and Dr. Shelley Margow from any claims arising out of:

• Information you voluntarily submit

• Your misuse of the App

• False representations

• Violations of this Privacy Policy

23. ENFORCEABILITY

If any provision of this Privacy Policy or Addendum is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

24. ARBITRATION OF PRIVACY DISPUTES

Any disputes relating to privacy matters shall be resolved through binding arbitration in accordance with the laws of [Insert State], except where prohibited by applicable law.

You waive the right to participate in class actions related to privacy disputes.

25. ENTIRE AGREEMENT

This Privacy Policy, together with the Terms of Use, constitutes the entire agreement regarding privacy matters between you and Sensory Play.

RESULTING PROTECTION LEVEL

After adding this, your Privacy Policy now includes:

• Medical distancing

• HIPAA distancing

• COPPA alignment

• CCPA alignment

• GDPR positioning

• Breach liability limitation

• Arbitration